Choosing a CRM or AI assistant as a Singapore property agent

1. Does it work where your leads are?

In Singapore, most property conversations happen on WhatsApp. Check whether the tool uses Meta's official WhatsApp Business Platform (needed for automation at scale) or relies on unofficial methods that can get a number banned.

2. Can it answer the actual question?

Test it with a real enquiry: "Is the 3-bedder still available and what's the price range?" A good assistant answers from your facts. A weak one sends a menu or a generic "an agent will contact you".

3. Does it refuse to make things up?

Ask about something not in its knowledge. It should say it will check, not invent an answer. A confident wrong price can cost you a client.

4. Can it book into your real calendar?

Booking only matters if it checks your actual availability first and only confirms after the lead says yes.

5. Does it handle the rules for you?

• WhatsApp templates and the 24-hour window.
• Consent, opt-outs and Do Not Call obligations.
• Your CEA details on every advertisement it helps you create.

6. Can you stay in control?

You should be able to take over any conversation instantly, approve what goes out, and see a record of every message and change.

7. Who owns the data?

Your clients are your business. Check that you can export your contacts, disconnect integrations and delete your data, and that it isn't sold for advertising.

8. Does it fit a team?

If you lead a team, check whether you can keep one knowledge pack that every agent's assistant uses, while each agent keeps their own leads.

How ORQADOS measures up

ORQADOS was built around this list: an AI assistant on the official WhatsApp Business Platform that answers from your knowledge, never invents facts, books into your Google Calendar on the lead's yes, enforces WhatsApp's rules and opt-outs, stamps CEA details on posts, and lets you take over at any time. Try it free for 14 days and run these tests yourself.