WHATSAPP LEAD REPLIES
The WhatsApp AI assistant for Singapore property agents
Chloe answers every lead who messages your WhatsApp Business number, day or night, in about a minute. She answers from your own project knowledge, sends the floor plans they ask for, and books the viewing when they say yes.
What Chloe does when a lead messages you
- Introduces herself as your assistant. By name, assisting you. She never pretends to be you.
- Answers the question first. Tenure, TOP, unit mix, nearby MRT, schools: from the knowledge pack you keep, in a short WhatsApp-style message, then at most one question back.
- Checks the budget properly. "Max $2m" is compared with the starting prices on the project's fact sheet in code, so the answer about what fits is right, not just polite.
- Sends the file they asked for. Ask for "the 2-bedroom floor plan" and she sends that PDF. Floor plans are cut out of large sales kits automatically, one file per bedroom type, so a 120MB kit never stops her.
- Says when she doesn't know. A fact that isn't in your knowledge is never guessed. She tells the lead she'll check with you, keeps the conversation going, and pings you on WhatsApp with the one question only you can answer.
- Spots the moment to meet. When a lead says they'll walk in on Saturday, she offers you as their guide, checks your calendar and books it on their yes. How viewing booking works.
Your knowledge, maintained once
Put your sales kits, brochures, fact sheets and FAQs into Knowledge, or connect a Google Drive folder and new files are picked up automatically. ORQADOS writes each project's fact sheet from those documents (unit types, sizes, tenure, completion) and keeps it current when the documents change. You add the prices you want her to quote.
Team leaders maintain one knowledge pack and every agent's Chloe answers from it, so a correction reaches the whole team at once.
Human, not robotic
- One reply per burst: three quick messages from a lead get one considered answer, not three.
- No repeated facts, no stock phrases, no hard close. The moment someone hesitates, she drops the appointment and helps with what's holding them back.
- Your tone: casual, polished or Singlish-lite, set once in your business profile.
- You can take over any chat with one tap; she steps back until you hand it back.
Built on the official WhatsApp Business Platform
Chloe runs on a WhatsApp Business number through Meta's official platform, separate from your personal chats. Approved templates, the 24-hour customer service window, consent and opt-outs are enforced for you. See how WhatsApp's rules affect property agents.
Questions agents ask
Can AI reply to my property leads on WhatsApp?
Yes. ORQADOS connects a WhatsApp Business number through Meta's official WhatsApp Business Platform. Chloe, the AI assistant, replies to every lead who messages that number in about a minute, answering from your own project knowledge and introducing herself as your assistant. You can take over any conversation at any time.
Will Chloe make up facts about a project?
No. She only states facts from your knowledge pack and the project fact sheet. When a lead asks something she doesn't have, she says she'll check with you, keeps the conversation going, and sends you the question on WhatsApp.
Can she send floor plans and brochures?
Yes. She sends files from your knowledge pack, including floor plans, when a lead asks. Floor plan pages are extracted from large sales kits automatically into one small PDF per bedroom type, because WhatsApp limits document size.
Do I need a separate WhatsApp number?
Yes. Chloe answers on a WhatsApp Business number, kept separate from your personal WhatsApp. We set it up with you on a short call during your free trial.
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See it on your own project.
20 minutes.
We'll load one of your projects, send your assistant a lead's question from a real phone and watch her answer, follow up and book it into your calendar. A conversation, not a sales script.