LEAD NURTURING
Property lead follow-up that never forgets a lead
Every lead goes into the right folder, gets a follow-up programme built for that kind of lead, and is never dropped because you were busy. Chloe handles the conversation; you handle the people who are ready to meet.
Leads in, filed, followed up
- Leads arrive from where you already get them: your website form, Google Ads and Meta lead forms, spreadsheets you import, or a WhatsApp message.
- Filed by what they asked for: new launch buyers by project, resale buyers and sellers, HDB buyers and sellers, past clients.
- The right programme starts: website and ad-form leads can start by themselves the moment they arrive; anyone else starts when you press Start.
- Chloe takes over the conversation as soon as a lead replies, and the scheduled steps pause so nobody gets a canned message mid-conversation.
- Quiet after chatting? She checks in once about a day later, and the programme resumes after three quiet days.
WhatsApp's rules, handled for you
A business can only message someone first on WhatsApp with an approved template, and only send free-form messages within 24 hours of the person's last message. ORQADOS chooses the right template, enforces the 24-hour window and records consent. A fresh website or ad enquiry gets a reply-to-your-enquiry template; older or imported leads get a first-contact template. See WhatsApp's rules for property agents.
Respect built in
- Anyone who says stop is never messaged again, even if they're re-imported later.
- Messages go out only within your contact hours.
- First messages and programme steps can wait for your approval, if you want to see them first.
- Every send, reply and change is on the lead's timeline.
Questions agents ask
How do I follow up property leads without losing them?
Put every lead into a folder by type (new launch, resale, HDB, seller, past client), start a follow-up programme for each folder, and make sure replies are answered within minutes. ORQADOS does this automatically: Chloe answers replies on WhatsApp, checks in once if a chat goes quiet, and the programme resumes after three quiet days. Our guide covers the full approach: orqados.com/guides/how-to-follow-up-new-launch-leads.
Can website leads be followed up automatically?
Yes. Connect your website form or lead ads to an ORQADOS lead inbox and each enquiry is filed and can start its follow-up programme by itself, with the consent recorded from the form.
What happens when a lead asks to stop?
They are never messaged again, by any programme or broadcast, even if they are imported again later.
Read next
See it on your own project.
20 minutes.
We'll load one of your projects, send your assistant a lead's question from a real phone and watch her answer, follow up and book it into your calendar. A conversation, not a sales script.